Please check back for the latest on COVID-19 supports and information for businesses:

*Canada Business App – download the app and see their COVID-19 button and its direct resources to apply for relief measures, including: CERB, Canada Emergency Business Account, BDC support, Wage subsidies, & more
*Province Releases Updated List of Essential Workplaces (April 3, 2020)– Workers worried their workplaces are unsafe can phone 1-877-202-0008 to speak with an agent.
*Province Extends Business Closures (April 3, 2020)– Closures remain in effect for 14 days from April 4 at 11:59pm and may be further extended. “Teleworking and online commerce are permitted at all times for all businesses.” – call toll-free line with questions 1-888-444-3659
*ACGO announced (March 26) licensed restaurants and bars in Ontario may sell alcohol with food takeout and delivery orders between the hours of 9:00 am and 11:00 pm. Other temporary measures were announced here.
*Ontario’s Action Plan 2020: Responding to COVID-19 includes measures to support businesses (see news release): hydro rate relief for 45-day period, deferral of WSIB payments for up to six months, exemption for most businesses from the Employer Health Tax (EHT), five months of interest and penalty relief for businesses to file and make payments for the majority of provincially administered taxes, postponement of the property tax reassessment that was scheduled in 2020 for the 2021 tax year.
*Province’s COVID-19 Self Assessment Tool
*Toronto Public Health: Factsheet: Guidance for Workplaces/Businesses
*City of Toronto: Economic Support and Recovery Task Force-measures to help businesses “Work is underway, led by the Mayor’s Economic Support and Recovery Task Force, to begin the rebuilding efforts after the City transitions into the recovery phase, with a focus on growth and building resiliency. To achieve this, the City is conducting research to understand the economic impacts already experienced in the city and determine how to best support our many vital business sectors.”
*Affected City Services – what’s closed and opened
*Federal Government: Resources for Canadian Businesses
*Resources from the Business Development Bank of Canada

Some of the measures local businesses are implementing in this current environment:

  • Share your needs with your BIA and Government ( contact Riverside BIA, Councillor, MPP, MP) – support advocacy efforts like Save Hospitality and Save Small Business
  • Provide supplies to support frontline workers (fill out the Province of Ontario’s form and/or the City of Toronto’s form, and/or the Million Mask effort)
  • Offering discount/incentives with gift card purchase ($20 gift card value for $15 spend, gift cards offered at a discount such as 20% off, etc.)
  • Work with Digital Main Street (free services for Riverside BIA members –contact us for details)
  • Offering free local delivery/ partner with local delivery services
  • Creating online shopping options (e.g. Shopify is offering 90 day free trial)
  • Accepting orders/conducting appointments over the phone
  • Packing up online/phone orders and bringing them out to customer’s cars
  • Increasing your take-out/delivery options
  • If you are an essential workplace, adjusting your business’s opening hours to better allocate resources toward delivery options
  • Waiving fees for appointment rescheduling
  • Encouraging customers to pay by card (instead of cash)
  • Live streamed/ virtual events, classes, appointments and activities – re: Instagram or Zoom
  • Virtual Tip Jars re: Go Fund Me
  • Patreon memberships
  • Crime prevention measures to help prevent theft and vandalism to their business
  • Supporting frontline workers by making masks, hand sanitizer and other PPE
Riverside COVID-19 We're All In This Together